Few careers follow a straight line, and for one local funeral director, life took him from the army to a different kind of service – helping families at their most difficult times.
After a 22-year career in the British Army with 1st The Queen’s Dragoon Guards, Ian Rees faced a major crossroads.
“After leaving the Army, I had two main routes in mind: joining the Welsh Ambulance Service or working in the funeral industry. My tours of Bosnia and Kosovo saw me providing humanitarian aid on a peace implementation mission.
“It was during this period that I realised I am a ‘people person’ and took satisfaction in being able to help in some small way. This inspired me to pursue a career that would allow me to continue helping people. When a local funeral director advertised a role, I applied straight away.”
He spent five years learning the ropes locally before moving to Co-op Funeralcare Bridgend in 2012, where he continues to support families through some of life’s toughest moments.
According to Ian, his former military career prepared him for the attention to detail required in his funeralcare role, which he feels is “the perfect fit”. “My job satisfaction comes from helping families, usually at their lowest point, and providing something memorable and meaningful during a difficult time,” he said.
No two days are ever the same for Ian, whether meeting families, or conducting funerals, he balances meticulous organisation with genuine care.
Outside of work, Ian has long been involved in local football, serving as treasurer, secretary, and general organiser of Caerau Football Club, showing his continued commitment to the community.
Ian is keen to highlight the need for open conversations about death and bereavement. “Death is part of life, and younger people should feel able to talk about it openly.”
He also stresses the importance of people skills for anyone considering a career in funeralcare. “Be yourself and come with no airs or graces. Families appreciate authenticity and empathy more than anything.”
