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More community hubs in Cardiff set to reopen

Two more community hubs are set to open their doors next week as part of the phased return of services from the city’s hubs.

Llandaff North & Gabalfa Hub and Llanishen Hub will reopen to customers, on an appointment-only basis (except for emergency cases) on Monday, July 6th. Green recycling and food waste bags can be collected too, without the need for an appointment.

Customers will be able to access the new click and collect library service from these two hubs, as well as a range of advice services such as Into Work, housing, benefits and money advice,when enquiries cannot be dealt with over the phone or email.

The two hubs take the total number of open hubs in the city to six, joining Central Library Hub, St Mellons Hub, Ely & Caerau Hub and The Powerhouse which have remained open for appointments and emergency cases only.

Cabinet Member for Housing and Communities, Cllr Lynda Thorne, said: “Cardiff’s hubs are important community facilities and our four core hubs that have remained open throughout the Coronavirus emergency have played a vital role in the city’s response to the pandemic.

“After introducing a new click and collect library service to the core hubs last month, I’m pleased that we are now in a position to offer that service and other advice and support services on an appointment-only basis from Llanishen and Llandaff North Hub from next week.

“The safety of customers and staff is paramount as we work towards reopening services and while it’s important to remember these facilities are not fully-operational yet, this is another step in the right direction.”

Housing solutions help will be available from Monday to Friday at both Llandaff North and Gabalfa Hub (9am – 6pm) and Llanishen Hub (9am – 5pm). The Money Advice team will be available on Mondays, 9am  – 1pm, in Llandaff North & Gabalfa and 2pm – 5pm in Llanishen.

Customers can access Into Work advice on Mondays and Tuesdays (9am – 5pm) in Llandaff North & Gabalfa and on Thursdays (9am – 5pm) in Llanishen. Customers must pre-arrange an appointment for all these services by calling the Council’s Adviceline on 029 2087 1071 or emailing [email protected]

Collections and returns for the click and collect library service are also by appointment only.

Customers can order titles or a selection of books based on their interests and preferred genres via the Cardiff Libraries online catalogue (https://wales.ent.sirsidynix.net.uk/client/en_GB/card_en) or by calling the library phone line (029 2087 1071, option 2).

Staff will confirm an allocated time slot for books to be collected from the hub, and they need to be returned to the same hub as they were collected from, by appointment.

Customers can continue to access the wide range of digital library resources such as e-books, e-audiobooks, e-magazine and newspapers on their own devices via the library catalogue as well as rhyme-times, book clubs, quizzes and children’s lockdown activities on the Council website. Job clubs, health and wellbeing sessions and adult learning have also been set up digitally and the Council will continue to develop these platforms.