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Coronavirus chatbot launched to help struggling businesses

Bhupinder Sidhu, the founder and CEO of Business Butler and Ben Hayes, software developer

Swansea-based Business Butler has utilised its talented development team and launched Boris – a chatbot who provides up to date advice and information for businesses during the coronavirus pandemic.

Boris is able to provide advice about funding and support for businesses of all sizes; from the self-employed and SMEs to larger companies.  Businesses from any sector will find all the information they need in one convenient place, complete with external links to get applications underway.

The sheer volume of information being given by the government can be overwhelming for business owners to analyse and there can be confusion about what applies to the UK as a whole and what is relevant for businesses in each of the home nations. Boris, the chatbot, ensures businesses seeking advice have access to the information and support that is relevant to them.

Announcements from Number 10 and the Welsh Assembly are coming in thick and fast with new information released every few days, but with content for the Business Butler chatbot updated daily users know the advice they are given is accurate and reliable.

The Business Butler philosophy is about encouraging entrepreneurship by offering expert assistance and knowledge to new businesses. This is achieved by providing a matching service for budding entrepreneurs to find and connect with business experts free of charge through its web and chat services. Boris is a move away from the mainstream business but is an important addition in these trying times as Business Butler founder and CEO Bhupinder Sidhu explains:

“We wanted to direct businesses to official sources of information that is impartial, accurate and timely. In these unprecedented times business owners are looking for answers and when you search online you are presented with opinions, advertorials and irrelevant content. Boris removes the noise by directing users to the facts on official websites”

What’s even more impressive about this pioneering service is that Business Butler’s dedicated developers managed to create Boris in such a short space of time. From the moment the developers came up with the idea to the day Boris was ready for launch took less than two weeks.

In such uncertain times for everyone it is reassuring to know that Boris is available 24/7 with the answers to the questions that so many businesses are looking for.

To see what Boris has to offer businesses please visit: