QuestionPro, a global leader in online survey and research services, has acquired Wales-based doopoll, the multilingual, realtime, engagement platform.
doopoll’s features and its customers will be integrated into QuestionPro’s comprehensive research and experience management platform while also boosting its physical presence in the United Kingdom.
Founded in 2015, doopoll has worked with governments to international banks, museums and housing associations, with thousands of start-up and scale-up businesses also using doopoll to fuel their growth. With an intuitive design, doopoll set out to make every voice heard and broke records for gathering large scale responses to surveys, most notably with the Great Big Lockdown survey, which received over 22 million answers from over 400,000 people over the course of 4.5 days.
The addition of doopoll expands QuestionPro’s UK client base, especially within Wales, and creates new capabilities for agile two-way conversations with customers’ audiences. Further strengthening the insights functionality will provide organisations with meaningful insights to optimise products and improve customer and employee experiences.
“This exciting doopoll development means QuestionPro’s existing enterprise-level suite of tools, can have an immediate impact on all customers,” said Vivek Bhaskaran, founder and CEO of QuestionPro.
”The addition of their client base increases and strengthens our footprint in the region which will allow us to further grow in the UK.”
doopoll pioneered anonymous, real-time, engagement; offering a private and secure engagement platform for companies to capture opinions and open-ended feedback online.
QuestionPro is a global provider of online survey and research services, including specific platforms for Customer Experience, Research & Insights, and Employee/Workforce experience, all used and trusted by thousands of companies worldwide from startups to the Fortune 500.
“I am so proud of all doopoll has achieved during the past eight years serving customers locally and globally. There’s no doubt that the combination of doopoll and QuestionPro will offer customers a broader and richer set of features and benefits,” said Steve Dimmick, Founder and CEO of doopoll.
“Diolch to everyone who supported us on this incredible journey.”
QuestionPro has offices in the US, Mexico, Europe, the United Arab Emirates, and India.
