The FAW can confirm that the upcoming match between Wales v USA has been cancelled due to the COVID-19 outbreak. The US Soccer Federation have released a detailed document explaining the cancellation of matches in March and April, which includes Wales v USA on March 30 2020.
Jonathan Ford, CEO of the FAW said: “We are disappointed to see any postponement or cancellation of matches but understand that the health and safety of all fans, players and stakeholders are paramount.”
In regards to tickets which have already been purchased, the FAW can confirm the following:
- All bookings will receive a full refund for the face value of the tickets purchased.
- Refunds will be processed over the next 14 working days and will be returned to each customer via the same method of payment as the original booking. For those who purchased via cash or cheque, they will be refunded via bank transfer.
- Card refunds will be processed back to the credit or debit card used for the booking. If this card has expired and we are unable to complete the refund you will be contacted by a member of the ticketing team.
- Tickets already received will be void and cannot be used for any future match.
At the present time, the match between Wales v Austria at the Liberty Stadium on March 27 2020 is still taking place, but we are monitoring the situation closely with UEFA, the Welsh and UK Governments and related agencies.
