Cardiff-based Zipporah is offering its market leading Appointment and Booking Solution, free of charge, to all local Government organisations throughout April and May.
The product, (named ‘Generic’), is Zipporah’s leading Booking and Appointment solution, allowing councils to get residents booking their phone-based appointments and call-backs with the aim of ensuring home working can be effectively handled – without the need for anyone to leave the house.
The system will ensure that customers will receive an email confirmation of their booking and should significantly reduce demand to customer service staff via their telephone lines.
As with all Zipporah solutions, Generic is fully responsive and browser based. It can be accessed through any online device, from PCs to tablets and phones etc., ensuring access is as easy as possible. The solution will allow each authority to create calendars, add any questions specific to their processes and then set up their appointment times and types.
Scott Burton, Technical Director said:
“It’s hard to know what to do in a situation like this, but we were compelled to help however we could. Generic will help a organisations reduce pressures to their customer service teams and hopefully this will help them to keep everything running until this is over.”
Any enquiries should be made to [email protected]