Denbighshire County Council will resume its wellbeing checks to vulnerable residents during the ‘firebreak’ lockdown.
The Council will contact people on the shielding patient’s list from Monday, October 26.
Staff from the library service will be making calls to check on people’s wellbeing, to see if they need any help, and to check that they will be keeping warm over the winter.
Any residents who are concerned about the legitimacy of these calls should hang up and call the Council back direct on 01824 706000.
Cllr Bobby Feeley, the Council’s Lead Member for Well-being and Independence, said: “We want to reassure vulnerable residents that we will be resuming the wellbeing checks we carried out during the first lockdown.
“These calls will provide a service to those members of our community who need extra support during this difficult time. During the first lockdown we contacted more than 5,000 people and were in regular contact with a majority of those. Feedback from residents was very positive and a number contacted the Council to offer their thanks to staff as well as posting on social media. We feel that it would be beneficial to make the calls again during the firebreak lockdown.
“I would like to remind all residents in Denbighshire the importance of following guidance from Welsh Government during this lockdown and to continue to practice social distancing and good hygiene to help protect the most vulnerable members of our community.”
The Council’s telephone befriending service, which is staffed by Council employees and volunteers, including a number of county councillors, continues during this period.