Close Menu
    Facebook X (Twitter) Instagram
    Wales 247
    • Cymru
    • FindMyTown
      • South East Wales
      • South West Wales
      • Mid & West Wales
      • North East Wales
      • North West Wales
    • Business
    • Education
    • What’s On
    Facebook X (Twitter) LinkedIn
    • Cardiff
    • Swansea
    • Charity
    • Motoring
    • Got a story?
    • Advertise
    • Property
    • Cornered
    • Life
    Wales 247
    Home » Social workers join call handlers to support vulnerable people
    South East Wales

    Social workers join call handlers to support vulnerable people

    Rhys GregoryBy Rhys GregoryJanuary 14, 2020No Comments
    Share Facebook Twitter Copy Link LinkedIn Email WhatsApp
    Share
    Facebook Twitter LinkedIn Pinterest Email Copy Link

    As a part of the Early Action Together Programme two social workers and a protecting vulnerable people investigator are co-located alongside 999 and 101 call handlers from 5pm-1.00a.m. to enable shared information and to provide a professional and timely safeguarding response to vulnerable children and vulnerable adults.

    The Early Action Together Programme was developed as a result of a partnership agreement between Public Health Wales and Policing and Criminal Justice partners across Wales. Early research by Public Health Wales into officer activity revealed that over 90% of engagement related to complex health and welfare needs.

    There is an increasing body of evidence which demonstrates that traumatic events experienced during childhood can have long-term negative impacts on health and social outcomes, including involvement in inter-personal violence later in life (as perpetrator and/or victim) and a significantly higher risk of incarceration.

    The Early Action Together Programme is a multi-agency working programme which supports the delivery of early and effective identification of risk to vulnerable people, and to preventing those risks from escalating.

    By creating an `Early Help` system the needs of the vulnerable person can be better met no matter what time of the day or night, that signposts, supports and safeguards encompassing ‘blue light’, welfare and health services.

    Vulnerable people come into contact with the police in a range of contexts, some involving potential criminality and some not. Irrespective of the context, it is necessary for professionals to consider the most appropriate support and intervention.

    Deputy Chief Constable Jeremy Vaughan said:  “We are often the first agency to be in contact with children or families in need of help, so it makes sense for us to develop our response by making sure we, and our partners, intervene at the earliest opportunity.

    “This does not mean that we need to be able to diagnose specific illnesses or disabilities, rather that we recognise when intervention from partner agencies, such as social services and health professionals, is necessary.

    “Providing this additional support service to officers dealing with vulnerability provides that expert advice and signposting, in the knowledge that we are doing the best to protect those vulnerable people within our communities.

    “This is a pilot to initially cover RCT, Merthyr and Bridgend and measures are in place to record the success of the pilot and scope for rolling out the service across the South Wales Police Force area and feedback from officers and members of our community has been positive.”

    Councillor Tina Leyshon, Rhondda Cynon Taf Council’s Cabinet Member for Children and Young People, said: “Early intervention and prevention are key to ensuring the safeguarding of both children and adults.

    “I am pleased that the Council is part of this multi-agency approach to supporting vulnerable children and adults in Rhondda Cynon Taf, especially as there are often traumatic or complex issues that they are exposed to and find themselves in.

    “Safeguarding vulnerable people is something the Council takes incredibly seriously, and by working closely with partners through the Early Action Together Programme we should be able to act quicker and earlier to prevent harm or further escalation.”

    South Wales Police
    Follow on Facebook Follow on X (Twitter) Follow on LinkedIn
    Share. Facebook Twitter LinkedIn Email WhatsApp Copy Link
    Avatar photo
    Rhys Gregory
    • X (Twitter)
    • Instagram
    • LinkedIn

    Editor of Wales247.co.uk

    Related Posts

    Drugs and Sur-Ron bike seized as Cardiff man arrested

    April 15, 2026

    Two in custody after Park Road incident in Barry

    April 15, 2026

    Man jailed after rape and brutal assault in Swansea attack

    April 15, 2026

    Comments are closed.

    Latest News in Wales

    New generation of Welsh writers announced for Hay Festival programme

    April 15, 2026

    Cardigan business licence revoked over illegal workers and fire risks

    April 15, 2026

    HMRC issues scam warning as Winter Fuel Payment recovery starts

    April 15, 2026

    Funding shortfall puts Wales wheelchair team’s World Cup hopes at risk

    April 15, 2026

    Wales celebrates 130 years of film with special screenings and events

    April 15, 2026

    Drugs and Sur-Ron bike seized as Cardiff man arrested

    April 15, 2026

    Two in custody after Park Road incident in Barry

    April 15, 2026

    Man jailed after rape and brutal assault in Swansea attack

    April 15, 2026

    Teen and family jailed after attempt to cover up serious crash

    April 15, 2026

    Young people in Denbighshire take their ideas to council leaders

    April 15, 2026
    Follow 247
    • Facebook
    • Twitter
    • YouTube
    • LinkedIn

    247 Newsletter

    Sign up to get the latest hand-picked news and stories from across Wales, covering business, politics, lifestyle and more.

    Wales247 provides around the clock access to business, education, health and community news through its independent news platform.

    Email us: [email protected]
    Contact: 02922 805945

    Facebook X (Twitter) YouTube LinkedIn RSS
    More
    • What’s On Wales
    • Community
    • Education
    • Health
    • Charity
    • Cardiff
    • Swansea
    Wales Business
    • Business News
    • Awards
    • Community
    • Events
    • Opinion
    • Economy
    • Start-ups
    • Home
    • About
    • Advertise
    • Picture Desk
    • Privacy
    • Corrections
    • Contact
    © 2026 Wales 247.

    Type above and press Enter to search. Press Esc to cancel.