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Festive travellers alerted to Christmas and New Year travel changes

Adobe stock: St Mary Street in Cardiff

Festive travellers looking to use public transport during the Christmas and New Year period are alerted to changes to service patterns.

Traveline Cymru is urging those looking to get out and about during the festive season to use its free transport information service to keep abreast of the latest changes.

Many operators will be running alternative services over the festive period. This includes running no service, a different day service and early finishes.

Customers will be able to plan their journeys by visiting the bilingual website, mobile app, text service or social media channels.

Alternatively, customers will be able to call the Travline Cymru customer service line on its new Freephone number 0800 464 0000, which will be available every day over the festive period apart from Christmas Day.

Jo Foxall, Managing Director at Traveline Cymru, said: “Whether by train, bus or car, people all through the country will be wanting to make journeys over Christmas visiting friends and family, as well as getting in some last-minute shopping.

“It is important that people are aware that public transport services will be subject to change during this time. It is a particularly busy time for public transport so we are advising those wishing to travel to check our suite of services before doing so as these are regularly updated with the latest travel information

“We have a number of ways people can access travel information – through our bilingual website, freephone number and mobile services – so we hope to keep Wales moving over the Christmas and New Year break.”All planned changes to services over the festive period will be shown via the Traveline Cymru website https://www.traveline.cymru/christmas-travel/

Traveline Cymru is a not-for-profit company based on a partnership between the Welsh Government, public transport operators in Wales and Welsh local authorities. It provides route, fare and timetable information for all bus, coach and rail services in the country via a bilingual website, its call centre and a suite of services for mobile phone users.