Author: Rhys Gregory

Transport for Wales (TfW) is pleased to announce that it is moving to the “Delay Repay” scheme to compensate customers for unexpected delays and cancellations. [aoa id=”1″] Customers who experience a delay or cancellation on a TfW service can claim through the new scheme.  Compensation will now be based on the time the customer should have arrived at their final destination station, when they have been delayed by 30 minutes or more. And in the future TfW has committed to compensating customers who experience a 15-minute delay. The improved scheme will make it easier for all TfW rail passengers to…

An award-winning charity that has been operating for more than 40 years, has been commissioned to bring its skills and expertise to Flintshire. DSN will now deliver the support services for people with a hearing loss or vision loss in the county for the next three years. The North-West based charity also supports more than 100,000 people across Cheshire and the surrounding areas and has recently started to become the main service provider in Wrexham too. Bob Birchall, CEO of DSN, said: “We are very much looking forward to getting around Flintshire and working with people will all kinds of…

Law firm Geldards LLP has agreed a deal to relocate its Cardiff based head office to Capital Quarter, an exciting new development in the heart of the Welsh capital. Currently residing in Dumfries House, Dumfries Place, the move will see Geldards occupy over 30,000 sq.ft. of No.4 Capital Quarter on a ten-year lease. The highly sought-after space is one of only two grade A buildings being delivered in Cardiff before the end of 2019. The offices will be ready in 2019 and the firm will then fit out from January 2020 with a view to move-in early in the summer…

Pupils from Penygaer Primary School in Llanelli have been learning Welsh through song thanks to an innovative project delivered by UWTSD’s Reaching Wider officer, Ryan Peters. [aoa id=”1″] i:ganu is a music and singing workhop designed to develop Welsh language skils amongst year 5 and 6 pupils in English-medium primary schools. Pupils have the opportunity to write, record and create a music video of their original song – all through the medium of Welsh. During the first set of these workshops, pupils from Penygaer Primary have been learning Welsh language Christmas songs and yesterday, they had the opportunity to showcase…

A £60,000 fund boosted by money confiscated from criminals has been launched to help tackle the growing menace of youngsters being groomed and exploited by vicious drugs gangs. According to North Wales Police and Crime Commissioner Arfon Jones, the ill-gotten gains of villains will be recycled for the benefit of the community in a series of crime-fighting initiatives across the region. The Your Community, Your Choice Awards are again putting up the Community Fund for local groups and Mr Jones is urging local groups to bid for the cash. It’s being organised jointly by Mr Jones, North Wales Police and the…

The senior men’s team will return to play at the Racecourse in Wrexham for the first in 10 years for an international challenge match against Trinidad and Tobago on 20 March 2019. Wales have only faced Trinidad & Tobago once previously, back in May 2006. The teams met on neutral ground at the UPC Arena in Graz, Austria where Robert Earnshaw netted twice in a 2-1 victory. This will be the first game of 2019 for Ryan Giggs’ side, in preparation for their first EURO 2020 qualifying match against Slovakia 4 days later in Cardiff. Ryan Giggs, the national team…

A cordon which was in place for several hours following an incident in Cardiff City centre this afternoon, has now been lifted. At approximately 3.15pm South Wales Police received a report of an ongoing incident at a hotel on St Mary’s Street. Staff and residents, as well as occupants of neighbouring buildings, were evacuated as a precaution. No-one was injured. The public have been thanked for their cooperation and assistance. Officers have now been stood down from the scene following a thorough search of the area, and enquiries are ongoing to establish the source of the report to police. Anyone…

The Department for Work and Pensions has finally given the go ahead for the revolutionary pensions dashboard, with the first one expected to be introduced in the next 12 months.

A Swansea City Centre gift shop, which has provided goods for her Majesty the Queen and has been waving the flag for Welsh-made products for more than ten years, has received a gift of its own – a Swansea BID (Business Improvement District) Extra Mile Award for outstanding customer care. [aoa id=”1″]The quarterly awards recognise businesses of all kinds throughout the Swansea BID area whose staff go the extra mile to keep their customers and clients happy. They are also designed to give local businesses a boost for the hard work they carry out day in, day out, to help…

A LEADING broker has taken a long-standing insurance firm to new heights with a fresh approach to business. Since joining Credent Commercial Insurance in 2016, Niel Jones has increased turnover and staff numbers at the Colwyn Bay firm. He has big plans for the future, but none bigger than further enhancing Credent’s reputation for high-quality outcomes and customer care, rare traits in one of the most competitive and aggressive finance arenas. A former head of insurance for the sports and entertainment divisions of a global broking specialist – covering everything from major world music tours to festivals, pop stars, promoters…