A rogue trader who conned a customer out of over £18,000 has pleaded guilty to Trading Standards offences at Merthyr Magistrates Court.
Elegant Driveways and Landscaping Ltd. of Hazell Drive, Newport, has been ordered to pay £5,317 in fines and costs, along with £18,200 in compensation to a resident who received a sub-standard driveway.
On Wednesday 2 October 2024, the Court heard how the business failed to provide a UV resin driveway as promised, did not carry out the work to a professional standard, did not provide products specified in the contract, as well as giving inaccurate business details.
These matters were investigated by Merthyr Tydfil CBC Trading Standards Team, following a complaint received during the works, which took place in summer 2023.
The team found Elegant Driveways and Landscaping Ltd. had breached various offences under the ‘Consumer Protection from Unfair Trading Regulations’ relating to a resident’s driveway.
Paul Lewis, Head of Public Protection said:
“We will continue to protect residents of Merthyr Tydfil from rogue traders during this cost of living crisis, and beyond. Our Trading Standards Service will investigate businesses who have no regard to trading standards laws. Those businesses providing building services to our residents have a duty to provide a fair and honest service.”
Craig Rushton, Trading Standards Team Leader said:
“Our advice to residents is as follows; always obtain several quotes before agreeing to building or home improvement work. Use local businesses where possible, especially those recommended by friends and family. Never rush into a contract, particularly if it is a business who has cold called to your property. Take your time before handing over thousands of pounds for work, always shop around to get the best deal.”
Residents can report Rogue Traders to Citizens Advice Consumer Services by calling 0808 223 1133 or online at www.citizensadvice.org.uk
